Eurotherm
FAQ
What was changed for 4.4 ?
EurothermSuite - what was changed for 4.6 ?
What was changed for 4.3.2 ?
EurothermSuite - what was changer for 4.5 ?
What was changed for 4.2.2 ?
What was changed for 4.2 ?
What was changed for 3.6.2 ?
What was changed for 3.6.1 ?
Why did my InTouch wizards go missing in 4.1.1 ?
I installed PCAnywhere, why are blocks no longer built into my project ?
I installed PCAnywhere, why are blocks no longer built into my project ?
Can I monitor and show more than 6 server PCs ?
Time and Date Calculations
How can I be sure that a third party software is installed on the computer?
Why do I have @@@ and server failure buttons?
Why have Windows functions, like Shutdown, been disabled ?
Why do alarms go missing from the alarm summary (after an InTouch upgrade)?
How do I configure my InTouch application to not change the resolution? For example, when working on a 640x480 resolution app on
Do I need a serial link between redundant servers ?
What does "Set As Drop Target" (or "Set as Drop Zone") mean ?
Why is there a "+" sign on a tree item when it cannot be expanded ?
How do you upgrade a project to use Project Organiser ?
How do I get to EurothermSuite configurator if I need to ?
What does Delete do ?
How do you add data providers ?
How do you setup Tag Security ?
What does this error number mean ?
Error writing $LINOPC.Message.w 938D
System Management Console - Error: Unable to connect to Logger on PC Name
ActiveFactory Report 9.0 and 9.1 Will Display This Message: 'This file contains macros with an expired or revoked signature...'
Why do I get the message -Point Page Load Error when I attempt to access the point page of a tag from an Alarm Summary ?
'ActiveX Component can't create object' (Error code 429) is due Microsoft installation bugs. There is more than one failurescena
How do I configure LINOPC/NTSE to talk to a LIN instrument over a router?
How are tagnames resolved to physical addresses ?
Why won't my security database deploy to a T800 ?
Are tag names starting with numbers still an issue in Lin Databases ?
Is it possible to modify the start up of EurothermSuite to start other programs?
Window Maker/Window Viewer version 9.0 hangs on startup ?
How to Move Your InSQL 7.1 Runtime Database from One
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Why did my InTouch wizards go missing in 4.1.1 ?

The InHouse wizards may go missing or get downgraded by accident after a Eurotherm Suite update. Not just in 4.1.1 but it is more likely in 4.1.1 because the description of the wizards has changed.

 

If you go to WindowMaker and call up the wizard installation dialog it will show the existing wizards already installed and the new wizards as uninstalled. If you uninstall the existing wizards they will overwrite the new wizards, which will then be lost. The recommendation is DO NOT UNINSTALL, JUST INSTALL. Why does this happen ?

 

The wizards are installed in a file called InHseWiz.wzu in the Program Files\Wonderware\InTouch folder. The newly named wizards for 4.1 are in the same file. WZU stands for "wizards uninstalled". When it is installed it is renamed to InHseWiz.dll. When it is uninstalled it is renamed to InHseWiz.wzu. So if you have 3.4 wizards installed (the dll) and 4.1 wizards uninstalled (the wzu) and you uninstall the 3.4 wizards you will completely remove the new/updated wizards from the system. This would always be the case no matter how the wizard file is described. So the advice is to always install the new wizards and not uninstall the old. This could apply to any wizard library.

 

If you think you have lost the wizards then you can safely re-run the install from the CD. Launch the install using \installs\ESExt\disk1\setup.exe. And then install the new wizards. If both the old and new description appear initially, do not worry, when you return to the dialog later only the latest should appear.